Our Refund/Cancellation Policy

 Refund/Cancellation Policy for HBCE Skill Development LLP

>> Cancellation Guidelines:

1. Order Cancellation:                                                                                               

   - Customers can cancel orders within 24 hours of placement.

   - To cancel, contact customer support with the order details.

2. Cancellation Approval:     

   - Cancellations are subject to approval and may not be possible for processed or shipped orders.

3. No Cancellation After Dispatch:

   - Once an order is dispatched, cancellations are not possible.

>> Refund Guidelines:

1. Eligibility for Refund:

   - Refunds are applicable for canceled orders within the stipulated time frame.

   - Refund eligibility for returned physical products is as per the Return Policy.

2. Refund Timelines:

   - Refunds for canceled orders are processed within 5-7 business days.

   - For returned physical products, refunds are processed within 15 business days after product inspection.

3. No Refund for Digital Products:

   - Digital products, including e-learning courses, are non-refundable once accessed.

4. Partial Refunds:

   - In cases of partial order cancellations, the refund amount is adjusted accordingly.

>> Cases of No Refund/Cancellation:

1. No Cancellation After Shipment:

   - Orders cannot be canceled after they are shipped.

2. No Refund for Used/Damaged Products:

   - Refunds are not applicable for physical products that are used, damaged, or not in their original condition.

>> Contact Information:

For cancellation or refund-related inquiries, contact our customer support at hbceskilldevelopment@gmail.com or Helpline No. +91 9113798043